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We Welcome Your Calls We never charge extra for insurance or upgraded service. Carriers are required to carry liability insurance by federal law. You should never be charged extra for this! DISCOUNT PRICES - PREMIUM PERSONAL SERVICE!
Frequently Asked Questions
A: The U.S. Government requires all car/auto movers/shippers/relocaters in commercial business to obtain FMCSA licensing. They also require proof of proper insurance, cargo insurance, and they must also be bonded. Contact the Federal Highway Administration to double check any company. Ask to see that they have all filings in order. They must be licensed,bonded, and insured. If they aren't, LOOK OUT! That means you have NO protection if something happens to your car. The Government has mandated the requirements for YOUR PROTECTION! Call them: 202-358-7000. Discount Auto Transport is fully licensed with the U.S. Government. We operate as a division of Cheapie Auto Movers and Transport. Our MC# 439128. You can reference any transport company with their FEDERAL MC number. We are fully bonded as required by the U.S. Government. Cheapie Auto Movers and Transport Discount Auto Transport
A: After you place your order with Discount Auto Movers a deposit is calculated and may be accepted through VISA, Mastercard, Discover or American Express. As soon as you make your deposit we start the job of placing the vehicle with the truck which will transport it. It's that simple. Q: How long does it take? A: We try to place your order as quickly as possible and see that a scheduled pickup delivery date is assigned. To get the discount DAT rate you must be somewhat flexible and willing to meet the truck when it arrives either for pickup or drop-off. You will be contacted by the transport driver giving you the date and approximate time of pickup or drop-off. Also, full payment is required at the drop-off destination. Q: Will the transport arrive on time? A: Weather conditions can cause delays as can road conditions. Transit times are always estimated as close as possible but you must remember that no transport company can predict the exact time of arrival or departure until they are close to the area. If any transport company gives you a firm promise, LOOK OUT! Some companies will promise you anything just to get your order. Once the order is placed and your deposit arrives they lose interest in giving you the service they promised! DAT will follow through with your order giving you personalized service. We want you to be happy and repeat business is what we want. Q: Will my car be delivered to my door? A: In most cases, yes. Depending upon the accessibility of your home or business the driver will try to get to you. If you live in a hard to access area, the driver may phone you asking for a meeting place such as a parking lot. Remember, transport trucks are difficult to navigate through some places, so your help and understanding are greatly appreciated. Another problem for delivery can be power lines. Transport trucks are tall therefore cannot navigate safely in some areas, but for the most part your car will be delivered to your door. If possible, pick out a parking lot beforehand, that is in your neighborhood. Q: Will my personal belongings be insured during the move? A: Federal law mandates that the transport company is not responsible for your personal belongings carried in the car during transportation. Also, if any company advises you that you may load the car with personal items they are not being honest with you. DON'T DO IT! That is another tactic used by companies who just want your order! Don't believe anyone who tells you your personal items are covered by insurance. Q: What type of insurance will my car have when it is transported? A: The Federal Highway Administration requires the transporter to carry the insurance on your car. It is impossible for anyone else to insure your car for your move. Also, they have to meet government regulations on the insurance of your automobile. It's as simple as that. That's why DAT works hard to find a safe and legal transporter to carry your car. If at any time you need to ask for the transport's insurance or deductible information, feel free to call us or the transporter we set you up with. That's why we are here...to serve you! Q: How do I pay? A: We accept VISA, Mastercard, Discover and American Express. You can telephone your
order to us or mail it. We don't use online credit card orders
because we want your card number protected! Your card number is
not given out to anyone! Nor do we sell your personal information.
We want you to know that DAT truly cares about you. After we calculate
your deposit you can pay whatever way you choose. When your vehicle
arrives you will pay the driver in full the remaining amount due
after the deposit. You must pay in full, in cash only. C.O.D.
is the only way the driver can release the vehicle to you. Q: What if my car doesn't run? A: We can still get it moved, however there is an additional fee involved. If your car is apart or not running it makes it more difficult to get it on and off the transport. Let us know when you fill out the quote form. We will try to get you the best price! Q: I have a very expensive car, can you ship it for me? A: Yes. We can ship any type of vehicle. We will find an enclosed transport trailer to protect your classic/exotic/sports car. Q: Is the deposit included in the quote? A: Yes - It is included in the total amount quoted and payment request. |